HSBC Trinkaus & Burkhardt Privacy Statement
Thank you for using our website.
Protecting your personal data is a top priority for us. This also applies to data generated when browsing our web pages, or personal details you entrust us with when using our services.
This is why we would like to take this opportunity to inform you of the guidelines for the protection of such personal data, which the entire HSBC Trinkaus & Burkhardt Group adheres to. The notes in this Privacy Statement are valid for all websites under the control of HSBC Trinkaus & Burkhardt and its domestic subsidiaries.
This Privacy Statement has been updated in January 2008; further updates may be required from time to time to adapt any changes in the legal framework, or to reflect modifications related to technical progress, or the methods or processes used.
Definition of personal data
'Personal data' is defined as individual details (data) regarding the personal or factual circumstances of an identified (or identifiable) natural person. Details which cannot be traced to yourself as a person (for example, due to anonymity, or if a pseudonym has been used) do not qualify as personal data.
Collection, processing, storage and disclosure of personal data
Each visit to our public website is recorded in a log, including such data as the IP address currently used by yourself, time and date of the visit, browser type, the operating system of your PC, and the pages you looked at. It is, however, not possible for us to relate this data to any specific person. We use this data for the purposes of statistical analyses, which are conducted within a short timeframe, and which are anonymous, in order to allow us to continuously improve our service offer and our website. Once these analyses have been carried out, the data is deleted. In no circumstances will we use this data for analyses related to individuals.
You will need to provide certain additional details if you wish to access certain protected areas, or personalised services. We require these details to provide such services, and to protect both you and us against unauthorised use. In line with all client data we handle, such details provided by you are shielded by strict data protection rules. Such data will only be used for the purposes designated by you, and will be deleted once they are no longer needed for such purposes.
We will not disclose your data to third parties without your consent.
Cookies
For its operation, our website requires the use of 'cookies' - small text files transferred from the website to your PC's hard disk. Internet browsers are generally configured to automatically accept cookies. You can deactivate the storage of cookies, however; alternatively, you can set your browser to alert you in the event of a cookie being transmitted, or to prompt you to accept each cookie individually.
A 'session cookie', storing information relevant to the current session (including login to protected areas, acceptance of disclaimers, etc.), will be generated and maintained throughout your visit to our website. The session cookie will be deleted automatically when you leave our website.
We use permanent cookies to store your preferred language version and font size. In this way, your chosen options will be preserved for your next visit. Although permanent cookies will not be deleted automatically when leaving our website, you can remove them at any time. (Note that your chosen settings will be lost in this case.)
Links to third-party websites
Our website also contains links to websites operated by external providers - those outside the HSBC Trinkaus & Burkhardt Group. Our Privacy Statement does not extend to such third-party websites. We have no control over the contents of such sites, nor regarding the compliance of the relevant providers with data protection rules. Therefore, when visiting such websites, we ask you to obtain information on the guidelines and methods applicable there.
Contacts
We have made all organisational arrangements necessary, and use state-of-the-art technology to safeguard the protection of your personal data. In addition, each of our staff members has personally undertaken to observe the confidentiality rules set out in the German Federal Data Protection Act (Bundesdatenschutzgesetz), and to preserve banking secrecy. Compliance with data protection rules is monitored by our Internal Audit department, and by our Data Protection Officer.
If you have any other questions regarding data protection, please contact the Data Protection Officer of HSBC Trinkaus & Burkhardt:
HSBC Trinkaus & Burkhardt AG
Data Protection Officer
Mr. Lutz Althoff
Königsallee 21-23
40212 Dusseldorf
E-Mail:
